Frequently Asked Questions.

When you start looking, you will find that there are many companies providing removalist services in Sydney, However, not all companies are made the same. At LuxeCargoLogistics, we distinguish ourselves from other companies in the industry in many ways. We offer customized services with a smile and we are accommodating to client requests. We treat your belongings as if they were our own and handle them with care. We are efficient and reliable and offer high quality services at affordable pricing. These are just few of the things that makes our company different from many other removalist companies.

At LuxeCargoLogistics, we never compromise on quality and customer service. Over the years, we have built a solid reputation in the region as a removalist offering top notch services with a smile. We are focused on customisation and customer satisfaction which has earned us a place amongst the top tier removalists in the region. Even though we are one of the most sought-after companies, we never falter and always work hard to exceed client expectations at all times. We are proud that we have a large number of returning clients and we work hard to retain this high position in our industry.

Yes. For additional information, feel free to visit our Packing Service page. We will send expert packers the day before your relocation (or as soon as you request prior to your move) to expertly wrap and package your belongings in preparation for lifting. Two expert packers are offered at a cost of around $55 per half-hour (30 minutes) but excluding GST and charge solely for the duration they are on your property, with a minimum of 4 hours in addition to the half-hour (30 minute) call out fee. Furthermore, we can make your move simple by providing unpacking services at the new site.

Yes. We are capable of delivering all types of removal boxes and packaging to your throughout the metro Sydney region at specific pricing. Our crews also transport packaging materials in their trucks, but because they take up additional space, we don't really carry huge stockpiles on board; if you believe you will require a large quantity on the day, please notify us in advance. Additionally, we provide boxes of a wide range of shapes and sizes, enabling you to opt for something suited to your needs. Contact our team and they will providing you with pricing details and assist you in selecting something that meets your personal requirements.

Yes. Collect your limitless moving boxes, including tea chests or book boxes) 7–10 days prior your move to begin packing before to our arrival. You may retain them for up to 28 days following your transfer. If you decide to keep the packages, we charge you just on what you hold on to these boxes must be left in great condition - for more information, read our Free Boxes page. If you want to employ our Packing Service, your boxes are included at no additional cost. A $5 set fee per box will be collected upon retrieval of your boxes and will be retained until they are recovered in proper condition.

Yes. We will be able to assist you with storage. In most instances, they have storage facilities that are specific for furniture storage and afford the best security available. All your belongings are secure, eliminating the need for you to concern yourself with it amidst the move. We understand that clients may have different storage requirements, which is why we provide facilities of different sizes. Our team of experts can provide you with all the necessary information on storage facilities and the duration you need them for, enabling you to make a well-informed decision by paying for only what you need

We offer packing and unpacking services and you will find all the relevant details on our packing service page. Our company will send across trained packers to your location, the day of the move or on the day of your choice, before the move. They experts will pack all your belongings carefully ensuring that everything is packed into the right-size boxes. We charge $55 (exclusive of GST) per 30 minutes). You will be charged only for the time that they are on your premises in addition to a call out fee for 30 minutes.

We recognise that things happen and you might need to reschedule or cancel your appointment from time to time. With our exceptional removalist services, you can request an extension of your booking as many times as you wish without incurring additional charges as long as you contact us at least four days before to your planned moving day. Please refer to your booking's Terms & Conditions for additional information about cancellation policy. Bookings confirmation payments are non-refundable. You can also have detailed discussions with our team for more information on rescheduling your relocation. We are always happy to help

Once you submit your moving details through the free quote form on our website our system will provide you with an initial point of contact. This step permits us to determine the number of items and belongings you are moving, and other relevant information such as the time the move will take etc. One of our knowledgeable tem members will then call you to confirm the details to ensure that nothing has been missed. They will then ascertain whether an in-home estimate is required or will provide you with the quote over the phone and send you the quote within a few hours.

Yes, you can get a fixed quote for your move. If necessary, we can do an evaluation in your home or workplace and provide a fixed fee. Kindly contact LuxeCargoLogistics's professionals to arrange for a no-obligation, no-cost in-home quotation. You just pay for the time from when we arrive at your house and when we depart from the drop-off site. Our team will provide you with detailed information about our price structure and the services we offer. We also provide customized services and quotes so you can choose a package that matches your personal needs and fits your budget.

Contact us today!

Whether you are moving across the country or within Sydney City, we are a phone call away. Contact us today to learn more about our services, get a quote, and start planning your stress-free move with Luxe Cargo Logistics.